Refund & Return Policy
All Sales Are Final for Food Products
Due to food safety regulations, we are unable to accept returns or offer refunds for any opened or used sweetener products.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 3 business days of delivery.
Include:
- Your order number
- A clear photo of the damaged product and packaging
We’ll review your request and offer a replacement or full refund if the issue is verified.
Incorrect or Missing Orders
If you received the wrong item or your package is missing products, please notify us within 3 business days. We will investigate and send a replacement if necessary.
Return Shipping
If a return is approved due to our error (e.g., incorrect or damaged item), we will cover the return shipping cost or offer a replacement without requiring a return.
Non-Refundable Items
- Opened or used products
- Products returned without prior approval
- Items returned after 7 days of delivery
Contact Us
For any concerns or refund requests, please reach out to hello@blyssfoods.com with your order number and relevant details.